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SERVICE CENTER

服务中心

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Product Repair Satisfaction Pre&After Sale Download

Dear Customer:

We feel greatly honored that you alsways support and trust Ghrepower products & services. In order to improve our product quality and level of services, Ghrepower will conduct customer satisfaction questionnaire at regular intervals. We wish that you offer reasonable andimpartial evaluation (by putting a check in the option you consider to be appropriate) and put forward your request or advices. Any comments or advices of you are our valuable asset, which will encourge us to endeavor to make improvement, and finally offer excellent proudcts & services for you.

Customer Service:021-37832332,
Hotline:400-775-0029,
Fax:021-37832356

【Product Performance】

  • 01.Stability and reliability

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 02.Generation performance

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Product Delivery】

  • 03.Package logo & protection

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 04.Delivery & timeliness

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 05.Documents completeness

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Product Performance-to-cost ratio】

  • 06.Product performance-to-cost ratio

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Product Operation and Maintenance Service】

  • 07.Service skill & professionality

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 08.Service staff attitude & timeliness

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 09.Operation and maintenance service quality

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Salesman Service】

  • 10.Customer request response speed

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 11.Salesman service attitude

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 12.Saleman professional ability

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Complaint Handling Service】

  • 13.Hand;ing attitude

    Very SatisfiedSatisfiedOrdinaryDissatisfied
  • 14.Handling result

    Very SatisfiedSatisfiedOrdinaryDissatisfied

【Overall Evaluation】

  • 15.Overall satisfaction on product & service

    Very SatisfiedSatisfiedOrdinaryDissatisfied





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